Privacy Policy

Last updated: October 2026

Hawke’s Bay Car Removal (“we”, “us”) respects your privacy. This page explains what information we collect and how we use it. We follow the New Zealand Privacy Act 2020.

What information we collect

  • Your name, phone number and email address
  • Your vehicle details and condition, registration number (plate) and VIN
  • Your pickup address
  • Identification details when needed
  • Messages you send us through our website forms, phone or email

How we use your information

  • To give you a free quote
  • To contact you about your vehicle and arrange pick-up
  • To answer your questions
  • To check vehicle ownership, as the law requires

Who we share it with

We do not sell your personal information. We only share it with our drivers, towing partners or relevant authorities when needed to provide our services or meet legal requirements.

Cookies and analytics

Our website may use cookies and tools such as Google Analytics. These tools help us understand how people use the site. You can turn off cookies in your browser settings.

Keeping your information safe and your rights

We take reasonable steps to keep your information safe and only keep it for as long as needed for business or legal purposes. You can ask to access or correct your information, or request deletion where possible.

Contact us

Cash for Cars
Phone: 021900632
Email: info@hawkesbaycarremoval.co.nz
Address: 66 Briasco Street, Awatoto, Napier